Betway Customer Support | Ontario 2026

If you’re someone who prioritizes customer support over other features of a sportsbook, you’ll be interested in our review of customer service at Betway sportsbook regulated in Ontario. Let’s get started!
How to contact Betway customer support in Ontario?

Below, we present the communication channels available at Betway Ontario:
Betway Live Chat
Whether you’re betting from your computer or your mobile phone, you can access Betway’s live chat by clicking “Contact Me” at the bottom of the website. This Betway Ontario customer service feature is available 24/7, and best of all, you can set it to English or French. The average response time is 3 minutes.
What is the Betway customer service phone number?
Betway Email Support
You can also contact support by sending an email to support@betway.com . This channel is recommended for submitting formal complaints, resolving identity verification issues, responsible gaming requests, payment disputes, or cases requiring written documentation. However, the response time is slower (up to 15 hours).
Should you use Live Chat or Phone for Betway?
It depends on your preferences. But if you’re interested in our recommendation, we believe that live chat is the best option for contacting Betway’s customer service team, as it’s a more direct communication channel, response times are shorter, and you can attach screenshots while chatting with one of their agents.