Sports Interaction Customer Support | Ontario 2026

Sports Interaction is one of the Ontario bookmakers with up to 3 customer support channels, and we briefly explain that in our Sports Interaction review. The bookmaker offers live chat support, email support, and phone support, and in this guide, we’ll go in-depth on how you can contact them using each channel. We’ll share with you our experience and answer a few of the frequently asked questions.

 

Contacting Sports Interaction Customer Service

In the latter part of this guide, you’ll observe that we give details that are not clearly stated on the site, and that’s because we’ve done our assignment and tested everything ourselves. For now, just know that every one of the customer support channels available on Sports Interaction is available 24 hours a day and 7 days a week. Let’s talk about how you can contact them.

Contact available 24 7 sports interaction canada

 

How to contact Sports Interaction customer support in Ontario?

As stated earlier, Sports Interaction offers support via live chat, email, and phone support. The first we tried was the live chat support, and it took about 5 minutes to get connected to an agent. The phone support too is available 24hours but works better during the day than at night. The email support is also available 24 hours a day. Here’s a table showing details on each support channel:

MethodEstimated Wait Time24/7 AvailabilityAvailable in Ontario
Live ChatAbout 5 minutesâś…âś…
EmailWithin 24 hoursâś…âś…
PhoneWithin 2 minutesâś…âś…

 

Sports Interaction Live Chat

The live chat support was the first we tested, and it took about 5 minutes to get connected to an agent. We first got connected to a chatbot, and after requesting to be transferred to an agent, we had to fill in our email address.  Once connected, the agents are helpful and answer fast. The live chat is available 24 hours and support is only available in English and French.

To get connected to live chat, you can click the “help and customer care” button at the top of the homepage. It’s just beside the register button.

live chat button sports interaction canadaLive chat sports interaction canada

 

If you prefer betting on your phone, you can also access customer support directly through the Sports Interaction app.

 

Sports Interaction Ontario Phone Number

Sports Interaction is one of the few bookmakers in the UK with phone support. The phone support is not clearly written on the website, but we got it from chatting with a support agent. Their phone number is 1-888-922-5575, and they’re available 24 hours but are more active during the daytime.

It takes less than 2 minutes to connect to an agent, and once connected, they’ll attend to you. Only note that support via phone is limited, and for issues relating to verification, you may have to use email support. But for basic inquiries, the phone support is helpful.

 

Sports Interaction Email Support

Sports Interaction’s email isn’t clearly written on their site, but if you send them an email via support@on.sportsinteraction.com, you’ll get a response. The email support is in 2 forms, you can either send an email message or use the form support to lay your complaint. The form is available on the site.

Email support is available 24 hours a day, and it’s what we recommend if you have issues relating to account closure, verification, and payment. Only note that response via email can take hours, sometimes up to 24 hours.

 

Sports Interaction Social Media & Messenger

Sports Interaction has several social media accounts, including X, TikTok, Instagram, and YouTube, but they don’t use these accounts to attend to customer inquiries and complaints. If you need to rectify any issues, it’s best that you contact them via the channels already shared with you.

Social Media:

  • X
  • TikTok
  • Instagram
  • Youtube

 

How fast does Sports Interaction’s customer service actually respond?

The response of Sports Interactions is dependent on the channel you use to lodge the complaints or inquiries. For example, the live chat support may take up to 5 minutes to get a response, phone may take up to 2 minutes, while email support takes a longer time, which can be up to 24 hours. Generally, the response time of Sports Interaction is good, and we recommend their support.

If you’d like to compare our experience with feedback from other Ontario players, take a look at our Sports Interaction user reviews.

FAQ. Frequently Asked Questions about Sports Interaction Support

  • Is the Sports Interaction live chat available 24/7?

    Yes, the live chat available on Sports Interaction is available 24 hours a day and 7 days a week. You can send an email via support@on.sportsinteraction.com or just use the form on the site.

  • How long does it take for Sports Interaction to verify my documents?

    Verification is usually within a few hours, but not later than 24 hours. Again, the channel we recommend for verification is email or the form available on the site.

  • How do I contact Sports Interaction customer service from the app?

    To contact Sports Interaction, click on the “help and customer care” button at the top of the homepage. You’ll see the options for live chat and email support.

  • Does Sports Interaction support offer assistance in French?

    Yes, they do. Sports Interaction provides support to customers in English and French. You can choose to change your language in your account settings.

  • How do I set deposit limits via Sports Interaction support?

    You can do so from your account settings. Log in to your Sports Interaction account, navigate to your account settings, click on limit, and you can set a deposit limit on your account from there.