PointsBet Sportsbook Ontario Review

4.5/5
Bet Builder, Cash out & Boost odds
License number: OPIG1226006
19
Pluses
  • Multiple customer support channels
  • Offers competitive odds
  • Many advanced betting tools
  • Robust in-play and pre-match betting section
Minuses
  • Too many restrictions without a sign-in
  • Fewer withdrawal options

PointsBet is a bookmaker that was founded in Australia in 2015. It entered the Ontario Market in 2022 after receiving its iGaming license from the Alcohol and Gaming Commission of Ontario (AGCO). PointsBet sportsbook hosts over 25 sports with many advanced betting markets and tools that make betting on sports more interesting.

In this review, we’ll bring to you all you need to know about its sportsbook, the various features available, and we’ll also give you expert opinions so you know exactly what to do. Let’s get into the PointsBet review!!

 

Credentials

PointsBet Canada Homepage Sports pcPointsBet Canada Homepage Sports
General information about PointsBet
🌐 Websitewww.pointsbet.ca
📅 Founded2015
🌍 HeadquartersToronto, Ontario
 LicenceAGCO Licence (OPIG1226006)
🎮 Sports25+
💳 Payment MethodsVisa, Mastercard, American Express, Apple Pay, PayPal, Interac.
📱 Mobile AppAndroid and iOS app
👩‍💻 Customer SupportLive chat, Phone and email support
💳 Min Deposit$10 CAD

 

Is PointsBet legal?

Concerning legality, we checked if PointsBet holds a valid operating license from the Alcohol and Gaming Commission website. We were able to find a PointsBet operating license, which is OPIG1226006. So you have nothing to worry about because PointsBet is valid, and their operating headquarters for Canada is in Toronto, Ontario.

 

Is PointsBet Ontario Sportsbook safe?

To confirm the safety of players using this bookmaker, we checked if it uses SSL encryption to ensure that players are kept safe while gambling. Our research reveals that PointsBet uses strong SSL encryption software that ensures that the data you share with them, either during registration, verification, payment, or at any time, is kept safe. So, there’s no safety concern; everything needed is in place.

To further strengthen your faith in them, we checked if this bookmaker has any partnership or sponsorship deals with PointsBet, and here’s our discovery. We found that PointsBet Canada is an official sports betting partner of some MLSE teams, including the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Marlies (AHL), and Toronto Argonauts (CFL). So, you’re safe, you have nothing to worry about.

 

PointsBet Bonuses and Promotions

Due to restrictions by local laws and regulations, we’re not able to openly state the PointsBet welcome bonus and other bonuses that are available on PointsBet for new and existing players. But, if you really want to know about the PointsBet sign-up bonus and other PointsBet bonuses, you should check the promotion page of the bookmaker; all the information you seek will be found there.

When checking, don’t only pay attention to the bonus value; ensure that you check the wagering requirement, validity period, and the restrictions that apply to the bonus. You can go ahead and check them out.

 

Registration at PointsBet

The registration process for PointsBet is simple and can be completed in less than 5 minutes. Here’s what you need to know about registering on this bookmaker:

  1. First, when you log in to the homepage, you’ll see just at the top of the homepage, the “Sign Up” button. Click on it, and the site will direct you to the registration page.
  2. On the first page of registration, you’ll find a slot where you’re asked to input the welcome bonus code. You can choose to enter the code to get the bonus or just skip. Other information requested on this page includes first name, last name, and email.
  3. On the next page, you’re asked to select your preferred title, date of birth, phone number, address, occupation status, and also create a password. Complete as requested and click on continue.
  4. Following is the page where you’ll have to input your preferred name, country of residence, country of citizenship, and your employer details. When completed, you can proceed to the verification page.
  5. The verification page is the final step before you have complete access. You’ll be asked to upload any government-approved ID, including a Driver’s license, a Passport, or Provincial ID.
PointsBet Canada Sports RegistrationPointsBet Canada Sports Registration mobile version
Without verification, PointsBet will not allow you to have access to your account. If you upload and it seems they’re rejecting, you can reach out to customer support via email. Their email support is on the website, and they’ll attend to your complaints.

 

Deposits & Withdrawals

There are about 7 payment methods that are acceptable on PointsBet. Some of them support both deposits and withdrawals, while others are only available for withdrawals. Let’s take a look at these various payment methods and their unique limits and processing times.

Deposit MethodMinimum DepositDeposit SpeedFees
Interac$10CADInstantNone
Visa$10CADInstantNone
Mastercard$10CADInstantNone
Apple Pay$10CADInstantNone
PayPal$10CADInstantNone
Google Pay$10CADInstantNone
Online Banking$10CADInstantNone
Withdrawal MethodMinimum WithdrawalWithdrawal SpeedFees
Interac$10CADWithin 24 hoursNone
Online Banking$10CAD2 – 3 business daysNone
PayPal$10CADWithin a few hoursNone

All of these payment methods process deposits instantly, but for withdrawals, your choice should depend on what you want. If you only want a quick payment method that can be used to cash out funds, then you should just stick with either Interac or PayPal. For large withdrawals, we specifically recommend online banking because it has an extended limit.

 

Limits

The minimum amount that you’re allowed to deposit on PointsBet is 10CAD. The same minimum amount applies to the minimum withdrawals. For maximum deposit, you can decide to set a limit on your account. We recommend it, so you don’t overspend on betting. The minimum amount you can wager on a single ticket is 5 cents.

PointsBet has a responsible gambling section where you can set limits on your account. The limits can be daily, weekly, and monthly. This will help you stick to a budget. We highly recommend it.

 

Sports Betting at PointsBet Ontario

There are over 25 sports in PointsBet’s sportsbook section, and some of the most popular include Football, Basketball, Soccer, Tennis, HockeyGolf, Cricket, and MMA. Let’s take a look at the complete sports available on PointsBet
Australian Rules
Baseball
Basketball
Boxing
Curling
Cricket
Cycling
Darts
Entertainment
Esports
Football
Golf
Handball
Hockey
Motorsports
Rugby League
Rugby Union
Snooker
Soccer
Tennis
Table Tennis
MMA
Volleyball
Winter Olympic Games

PointsBet has a very comprehensive sports betting coverage. The in-play and pre-match betting section is very detailed, with many advanced betting markets and tools. If you’re new and not sure of which sport to start with, you can just start with Football, Basketball, Hockey, and Soccer. They’re among the favourites.

 

Live Betting

PointsBet Canada Sports Live betting pcPointsBet Canada Sports Live betting
PointsBet’s live betting section is very detailed and covers many sports like Basketball, Hockey, Soccer, Table Tennis, Tennis, and Volleyball. PointsBet has many betting features that make betting in the live section easier and more interesting. It contains tools like Bet Builder, Live Match Tracker, Live Streaming, Cashout, and even odds boost. The live betting section’s odds load fast, and placing bets on them is easy. The website is generally fast, and switching between live sports is easy.

As advanced punters, some of us prefer to see how the match unfolds either through a live stream or a live match tracker, and both are available on this bookmaker’s site. Because of how detailed this bookmaker is, we recommend it for both new and experienced players.

 

PointsBet: Casino Section

PointsBet Canada Casino Section pcPointsBet Canada Casino Section
PointsBet has a dedicated casino section with over 1,500 casino games, including Slots, Megaways, Crash & Arcade, Game Shows, and Live Casino Games. The Slots section has over 1.300 games with popular titles like Sweet Bonanza 1000, Cleopatra. Crash Eruption, Sugar Rush, Gate of Olympus, and 4 Wind Riches. These Casino games are from some of the industry’s top providers like Blueprint, Playson, Gaming Realms, Play’n GO, and 1 X 2 Network.

The casino section is well-detailed and the most played titles are listed before the others in the casino section. If you’re a casino lover, you may want to check out the PointsBet casino section. There’s something for every casino lover there.

 

PointsBet Mobile App

PointsBet has a dedicated app for Android and iOS users. The apps are available for download on the Google Play Store and App Store. It’s rated 4.4 stars on the App Store and 2.9 stars on the Google Play Store. The ratings alone say a lot about the apps. The app also has Bet Builder, Live Match Tracker, Live Streaming, Cashout, and odds boost features. In addition, it has an exclusive push app notification that gives updates on active bets and other important updates. Though the website version functions well, we still prefer the app version, like most players. The app is user-friendly, modern, and intuitive. We recommend the PoinsBet Ontario app for anyone looking to start betting on PointsBet.

 

PointsBet Odds & Margins

Part of our review involves checking if a bookmaker offers odds that are competitive. A slight difference in odds can mean significant money in the long run. For this test, we took samples from Basketball (NBA), Soccer (Premier League), and American Football (NFL). The result of our odds competitiveness test is as follows:

SportsAverage Margin
🏀 Basketball (NBA)4.7%
⚽ Soccer  (Premier League)5.2%
🏈 American Football (NFL)4.5%

The meaning of this is that the odds offered on PointsBet are competitive, and the bookmaker’s margin is within a reasonable range. So, if you’re betting on PointsBet, you’re getting very fair odds. If you’re thinking of betting on this bookmaker, we recommend it. PointsBet will help you maximize winnings.

 

Customer Support and Available Languages

PointsBet has three customer support channels, namely, live chat, phone, and email support. We’ve tested each of these support channels, and they’re very responsive and helpful, too. We started out with the live chat support. To have access to the live chat support, you need to be logged into your account. Without a login, you can only use the live chat support if you’re not logged in and need help regaining access to your account. Once signed in, a response from an agent is within 3 minutes.

The phone support allows you to either put a call through to an agent or send a text and receive feedback. They typically take about 3 minutes to respond to inquiries. While the email support is a bit different, there’s no email address on the site, but there’s a support link you can use to type in your inquiries, and you’ll receive an email response from PointsBet.

If you’re not registered and just want to make inquiries concerning PointsBet, they have a detailed FAQ section that answers lots of questions about this bookmaker. We recommend checking out the FAQ section. Let’s take a quick look at the customer support channels and their details.

Contact TypeDetailsAverage Answering Time
Live ChatAvailable 24/7Less than 3 minutes
E-mailAvailable on the websiteWithin 24 hours
Phone1-833-441-1940Instant
FAQYesNA

 

Awards and Recognitions

PointsBet has won several awards and recognition in the iGaming space for its service. To name a few, they received the EGR North America Awards for Top Sports Betting Operator in 2021 and 2022. In the year 2020, PointsBet won several honors, including Sports Betting Operator of the Year, Most Socially Responsible Operator, and US Rising Star at the EGR North America Awards.

Beyond just receiving awards, PointsBet has been recognized for its commitment to responsible gambling and workplace culture. It received accreditation from the Responsible Gambling Council (RG Check), which is the body responsible for evaluating operators on player protection and responsible gaming standards.

 

Usability, Design, and User Experience

The PointsBet site is dominated by a red, grey, and white colour interface that gives it a gamelike view. The site is modern, intuitive, and user-friendly. The menus are well arranged, and switching between them is without issue on mobile devices. It works smoothly on the multiple devices we tested it on. For us, the site is well-suited for every type of player; it has what both new and advanced players look for in a bookmaker. The pre-match betting market is detailed, and so much work has been put into the live betting section. We particularly like the kind of tools that are available on this bookmaker.

The registration process is without complication. The information requested is typically what most top bookmakers request. The verification process is very fast. Once the information provided is in line with what’s on the provided ID, there won’t be any issue.

One thing we find very commendable about this bookmaker is the fact that they’ve made available multiple support channels for players who need to make inquiries or lodge complaints. You won’t find phone support on most Canadian bookmakers’ sites, so it’s commendable.

 

Responsible Gambling

PointsBet is definitely one of the bookmakers that takes responsible gambling seriously for its players. It even received accreditation from the Responsible Gambling Council (RG Check) for protecting players and enforcing responsible gaming standards, which is in line with AGCO rules. PointsBet has a robust responsible gambling section where you can access tools and even support organizations. Let’s take a look at the tools available on PointsBet.

OptionAvailability
Deposit limits✅
Loss Limit✅
Self-Exclusion✅
Session Limit✅
Self Assessment✅
Bet Blocker✅
Cool Off Period✅

You will find all these tools when you check the responsible gambling page of PointsBet. In addition to these tools, there’s telephone support (1-866-531-2600) and the Support organization link (ConnexOntario) to help you get help if you’re struggling with gambling addiction. We advise using the responsible gambling tools, but once you start struggling with addiction, the next point of action should be seeking support either by using the phone support or the ConnexOntario link visible at the bottom of the homepage. They have qualified and trained professionals who’ll help you get the help you need and get back on your feet.

 

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FAQ. Frequently Asked Questions

  • How does PointsBet’s betting system work?

    PointsBet operates both fixed odds and point betting. In fixed odds betting, you get to pick a result at set odds, while in PointsBetting, your win or loss changes depending on how much the game result is above or below your prediction.

  • What’s the difference between fixed odds and PointsBetting?

    Fixed odds pay a set amount, while PointsBetting can make you win or lose more depending on the score.

  • Are there bonus offers or risk-free bets at PointsBet?

    There are many bonus offers on PoinsBet, including risk-free bets. To check these bonuses, you can see the promotion page of PointsBet.

  • Does PointsBet offer a loyalty or rewards program?

    PointsBet currently runs a loyalty program where eligible players get to earn points on every sportsbook cash bet they make. You can check the promotion page for more details on this bonus.

Ratings
Overall Rating
4.5/5
  • Trust & Fairness
    5/5
  • Games & Software
    4.5/5
  • Bonuses & Promotions
    4/5
  • Customer Support
    4.5/5
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