STX is the first betting exchange that was officially launched in Ontario. It was founded in 2023 byJustin Deutsch, and it’s being operated by SportsX LLC. STX holds a valid licence from the Alcohol and Gaming Commission of Ontario (AGCO). Because STX is an exchange, it doesn’t operate like the bookmakers you may be used to.
Rather than betting against the bookmaker, you’ll be betting against other bettors. It comes with so many benefits that may not be accessible on a typical sportsbook. In this review, we’ll be breaking down this betting site to help you understand its features, how they work, and also give you professional tips to make better betting decisions. Let’s get into it!!
Credentials
Is STX legal?
As we always do for all the bookmakers we review, we checked the legality of STX exchange by looking for its license. We found that the sports betting site is licensed and regulated by the Alcohol and Gaming Commission of Ontario. They’re listed on the iGaming Ontario site as a regulated sports betting site in Ontario, plus their headquarters is in the United States, so you have nothing to worry about.
Is STX Ontario safe?
Because you’ll be asked to submit sensitive data during registration, verification, and deposits, we checked the safety of this site and found that it uses SSL encryption to ensure that players like you are kept safe while gambling. So, information shared with STX is safe.
Though, as at the time of this review, STX does not have any sponsorship deals with any sports organizations, their security measures are still tight, and we recommend them for that.
STX Bonuses and Promotions
Due to local laws and regulations, we’re not able to openly state the bonuses and promotions that are available on the STX exchange. Since STX does not operate as a traditional bookmaker, you shouldn’t expect to see as many bonuses as you’d find on a bookmaker. If you’d like to know their bonus offers, you can check the promotion page on the STX website. All the information you need to know about STX bonus and promotions can be found there.
Registration at STX
To complete registration on STX, you’ll need about 5 minutes of dedicated time. Here’s what the registration process looks like:
Once you’re able to complete this process, an email will be sent to you to verify your account, and you may then proceed with document verification. Ensure that all the information you provide during registration is correct because it will be verified during verification.
Verification doesn’t take time, and you can use your driver’s license, National ID card, or Passport to complete the verification process. If you encounter any issues during this verification, you should reach out to customer support via email; they’ll assist where necessary.
Deposits & Withdrawals
Only about 5 payment methods are accepted by STX exchange, and they all support both deposits and withdrawals. Here’s a breakdown of the payment methods.
Deposits made with all these methods appear instantly in your betting account, but withdrawal processing time varies. What should influence the payment method you opt for is the amount you want to withdraw and the processing speed.
For example, Visa and Mastercard are good for large withdrawals and for bettors who don’t mind waiting for a few days before getting their money. Meanwhile, Interac, MuchBetter, and Paysafecard are good if you want to make lower withdrawals and you want it fast.
Limits
The minimum deposit amount you can deposit on the Exchange is 10CAD, while the minimum withdrawal is also 10CAD. Maximum deposits and withdrawals are dependent on your level as a player. VIP players have more extended limits compared to regular players. You’re at liberty to place a lay or back a bet, just note that STX will charge a small fee on the trade. The fee charged varies by your level. The higher your level, the lower the fee you’re charged.
Sports Betting at STX
There are over 5 STX sports available on STX Exchange. These sports include:
- Football
- Baseball
- Basketball
- Hockey
- Soccer
The sports are relatively lower than what you’ll find on the top exchange, but they’re among the top sports that most Canadian players enjoy playing.
Though the sports offered are not many, the markets on the available sports are advanced, and you may find those interesting. If you’re a fan of any of these sports and want a betting exchange where you can have more control over odds, then this bookmaker is for you.
Live Betting
STX Exchange does not have a live betting market; you can only place bets before the match starts. Here’s a breakdown of the markets you’ll find in the pre-match betting section:
STX: Casino Section
STX exchange does not have a dedicated casino section like most bookmakers do. The only available market is exchange betting markets. So, if you’re a casino lover, this is not the betting site for you.
STX Mobile App
STX Exchange betting only has a mobile app dedicated to iOS users. There’s currently no Android app. We downloaded the iOS app and tested every feature.
From our experience, the app is user-friendly, smooth, and intuitive. The app is rated 4.5 out of 5 stars, which is an indication of how good it is. The iOS app has an exclusive push app notification feature that updates you on active bets and on important updates. We prefer using the app, even though the website is still good.
STX Odds & Margins
STX exchange does not operate as a sportsbook. Instead of you betting against the exchange, you’re betting against another player, and the exchange is just there to take a small profit from your winnings. The fee charged on winnings varies, depending on your level. Players with higher levels are charged a lower percentage on their winnings. The small fee charged is fair enough, considering the fact that higher-level players get to enjoy lower fees.
Customer Support and Available Languages
You can access STX customer support via live chat and email support. The live chat support can be really slow, and it takes time to get a response. We expected the chatbot to ask for inquiries and then bring up relevant materials before transferring to an agent if it’s not able to find answers to the inquiries, but rather we were transferred to a customer agent and didn’t get a response on time. On the other hand, the email support takes hours to respond. Our experience with customer support hasn’t been pleasant, and their FAQ section is not detailed enough. There are only a few topics covered. You won’t find materials on payments and other relevant topics. The live chat support is in English.
If you really need to contact customer support, the best you can do is to use the email support or just go for the live chat support if you can wait until an agent attends to you.
Here’s what you need to know about all the customer support channels.
Awards and Recognitions
STX is the first licensed sports betting exchange in Ontario. Though this is not an award per se, being the first to establish something is a notable milestone. Other than that, STX has not received any awards in the industry.
Usability, Design, and User Experience
The STX exchange website appears to be very basic. Menus are well arranged and not clustered. It’s easy to find markets when you click sports, and we specifically like how the sports and bet slip are placed. The website is dominated by Orange and grey colour backgrounds. The website does not support live betting, and there’s no search filter for you to easily find a match or a competition.
The registration process wasn’t difficult, but it takes a bit more time than required to receive an email from STX. Overall, STX exchange is an exchange betting site that we’ll recommend for beginners. If you’ve never had any experience with a betting exchange, STX is a good place to start exploring betting exchanges and learning how they work.
Responsible Gambling
According to AGCO, every licensed bookmaker in Canada must have responsible gambling tools and support links on their websites. This is to ensure that players are protected while they gamble. STX has responsible gambling tools. Let’s take a look at these tools:
In addition to these tools, STX also provides players with links to support organizations that help people struggling with gambling problems. Some of these organizations are Gamblers Anonymous Toronto, Gamtalk, ConnexOntario, Credit Canada, Talk Suicide Canada, and Responsible Gaming Council. Links to all of these organizations can be found on the responsible gambling page of STX. We strongly advise anyone struggling with gambling addiction to visit these links. Even as a new player, we advise using responsible gambling tools; they’ll help you stay safe while you gamble.
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